PRIVACY POILICY

Midrand DX External Privacy Policy

1. Who We Are

When we refer to "Midrand DX" or "we" or "us" in this privacy policy, we mean Midrand Dynamics (Pty.) Ltd. and any associated entities, subsidiaries, or partners. This policy applies to our operations globally, including regions with varying data protection laws.

2. Application of This Privacy Policy

This privacy policy governs the personal information we collect in connection with:

  • Our website (https://www.mdmx.co.za/)

  • Social media profiles

  • Events, marketing, and business development activities

  • Business communications, both online and offline

  • Legal and professional services

  • CCTV surveillance at our offices

  • Subscriptions to our services, publications, or marketing database

  • Third-party service providers, including analytics, advertising, search information, technical, payment, and delivery services

3. Purpose of This Policy

  • Midrand DX respects your privacy and is committed to protecting your personal information as defined by applicable data protection legislation.

  • This is our main general privacy policy, though additional policies or country-specific schedules may apply to ensure compliance with local data protection requirements.

  • You warrant that you are legally entitled to provide any third-party personal information to Midrand DX. You indemnify us against any loss or damage arising from your provision of third-party personal information unlawfully.

4. Contact Information

Our Information Officer oversees our data protection compliance. Contact details:

  • FA: Information OFFICER

  • Address: 175 Empire Place, Sandhurst, 2196, South Africa

  • Email: pp@mdmx.co.za

  • Telephone: +27 (10) 594 - 5350

5. Privacy and Security

We have implemented reasonable technical and organizational measures to secure personal information, including:

  • Firewalls to control traffic

  • Regular data backups

  • Data loss prevention technologies and policies

  • Access controls to limit data access

  • Anti-virus and anti-malware solutions

6. Personal Information Collection

Midrand DX may collect the following personal information:

  • Contact details (name, address, email, phone numbers)

  • Identification numbers (ID, passport, tax identification, driving license)

  • Demographic information

  • Financial information (bank account, payment card details)

  • Employment history and job title

  • Sensitive information (health, racial or ethnic origin, political opinions, religious beliefs, trade union membership)

7. Information Accuracy

To ensure compliance, please inform us of any changes to your personal information.

8. Purpose of Processing Personal Information

We may process personal information for:

  • Client registration

  • Compliance with legal requirements

  • Provision of services

  • Managing marketing preferences and relationships

  • Fraud detection and prevention

  • Operational, marketing, auditing, legal, and record-keeping purposes

9. Direct Marketing

You have the right to object to receiving direct marketing. Opt-out by unsubscribing via our platforms or by contacting us directly.

10. Disclosure of Personal Information

We may share personal information with:

  • Other members of Midrand DX

  • Service providers and professional advisors

  • Regulatory authorities if legally obliged

  • Clients and prospective clients for service provision

  • Third parties in case of business mergers or acquisitions

11. Transborder Transfers

Your personal information may be transferred across national boundaries to countries with varying data protection laws. We ensure these transfers comply with applicable laws.

12. Access, Correction, and Deletion of Personal Information

You may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request erasure if processing is unauthorized

  • Object to processing based on legitimate interests

  • Restrict processing while a complaint is being investigated

  • Withdraw consent for processing at any time

13. External Links

Our website and communications may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

14. Complaints

If you are dissatisfied with our handling of your personal information, contact our Chief Information Officer. If unresolved, you may complain to the relevant supervisory authority.

15. Latest Version

This policy is reviewed regularly and may be updated from time to time. The latest version is always available on our website.

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